Veterinary Nursing Awareness Month
During Veterinary Nursing Awareness Month we are highlighting the amazing work our nurses do and that work sometimes starts before a pet is even brought to us here at the clinic.
When Victoria was looking to introduce a puppy to her home she was unsure where to start so came to our deputy head nurse Gemma for advice. With her house rabbit Bowie to take into consideration, she wanted to be sure that she was choosing the right breed to fit in with the family.
Over the course of a few months Gemma was able to chat through everything with Victoria, gave advice on different breeds and what to look for in a litter and breeder. Victoria sought Gemma’s advice on litters she had found and, after working together, lovely Labrador Nancy was ready to be welcomed into Victoria’s home.
Before Nancy came home, Gemma was able to give advice on insurance and what to expect from those first few days and weeks. Gemma says: “It’s been a long process, but Victoria was grateful for the advice and now has a puppy who has fitted in really well and was well prepared for her arrival”.
Victoria had this to say about her journey to finding Nancy: “Gemma has been AMAZING throughout our whole journey from choosing the right breed, providing advice on how to find the right puppy to eventually bringing her home and supporting with her care, particularly in the early days which I found quite daunting. She answered all my questions fully and took time out of her busy day on more than one occasion to help with any queries I had. I am so grateful for all of the advice Gemma has provided to date, without her we would not have found our little Nancy”.
Our nurses can help with those early days too which can sometimes be a shock to the system, Victoria continues: “I have to say, even though I had read books, researched and spoken with Gemma, I was not expecting those first few days to be as daunting as they were! Gemma and Keith have been amazing and provided me with reassurance that I was doing the right thing.”
If you are thinking of welcoming any new pet into your home, please do considering calling or booking an appointment with one of our nursing team. They have a wealth of knowledge both professionally and as pet owners themselves and are here to help, advise and reassure throughout the whole journey.
Finally, Victoria says of her experiences with Hillside: “The Hillside service is a personal one and much nicer than I have experienced with other practices. That is why I would never take any of my pets anywhere else! It's great that you take the time to get to know us and our pets. It gives me comfort and confidence knowing that you have our pet’s best interests at heart too.”